Manage warranty and contract-based repairs for equipment and services with SAP Business One.

Easily manage all service processes of your company servicing medical devices, electronics, IT, and related equipment with SAP Business One. Simplify your business with integrated service processes from service calls to field service management with SAP Business One.

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Easily manage your service processes with SAP Business One.

1) Equipment card management

After product sales, equipment cards are automatically created in SAP Business One. The equipment card includes serial number, location, customer, and related information related to equipment under contract or warranty.

2) Management of service contracts

SAP Business One stores information about which customers have specific service contracts, which equipment is covered by contracts, and which scopes are associated with contracts and repairs.

3) Management of warranty and non-warranty service calls

With SAP Business One, you can create service calls for equipment covered (warrantied) or not covered (non-warrantied) by contracts. Assign the service call to a technician and add it to their calendar.

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Facilitate managing your business.

Efficient Business Management

Faster and more efficient business management across all departments.

Process Mastery

Process mastery with a 360-degree view of business processes.

Professional Management

Management with excellence in operations and decision-making.

Benefit from Hitsoft's experience in the after-sales service sector.

Reliable Customer Support

A strong customer support team should be provided with SAP Business One. An expert support team is necessary to solve customers' issues and take quick actions when needed.

Flexibility and Scalability

Flexibility and scalability are crucial to adapt to rapid changes in the after-sales service sector. SAP solutions should easily expand with business growth and adapt to new requirements.

Current Technology and Innovation

The after-sales service sector continually requires new technologies and innovations. Solutions like SAP Business One should provide a platform that is continually updated and keeps pace with the latest developments in the industry.