Service, improve customer experience with integrated customer and field service and support sales and marketing.
SAP Business One helps you increase customer satisfaction and support sales and marketing with its integrated and mobile management capabilities, from contract management to field service management.
Gain a 360-degree customer view with integrated service management.
- Contract and call management
SAP Business One service management is designed to efficiently create contracts and service agreements and respond quickly to service calls.
- Mobile field service management
SAP Business One offers many features for field service technicians such as accepting calls, searching for customers, viewing customer locations on a map, closing calls after customer visits, and reporting.
- 360-degree customer view
SAP Business One provides a 360-degree view of a customer's sales, service, and marketing interactions integrated into these departments. It allows for understanding the customer and taking action based on their needs.